What’s included

See exactly what your booked clean includes.

This guide compares Routine Clean, Deep Clean, and Move-In / Move-Out. It shows what is included, what is an add-on, what is not included, and when extra time needs approval.

Select your service

Three clean types. Three different jobs.

Routine maintains a home. Deep resets a home. Move-In / Move-Out is for empty or nearly empty homes.

Maintained-home upkeep

Routine Clean

Included:

Regular reset areas: kitchen surfaces, bathrooms, floors, dusting, trash, and visible living spaces.

Not included:

First cleans, heavy buildup, move-outs, empty-home interiors, or homes that have not been professionally cleaned recently.

Best first clean

Deep Clean

Included:

Everything in Routine Clean plus detail work: exposed baseboards, door frames, heavier kitchen/bathroom buildup, cabinet fronts, and reachable detail dusting.

Not included:

Biohazard, hoarding, pest waste, animal waste, construction debris, restoration work, or full wall washing.

Empty-home reset

Move-In / Move-Out

Included:

Deep Clean where reachable plus inside empty cabinets, drawers, closets, empty fridge, normal oven interior, vents, outlets, sills, and garage/basement sweep.

Not included:

Homes still full of boxes, furniture, trash, food, or belongings unless extra time is approved before service.

Dirt Code

The 1–10 condition score.

Use the slider to set expectations before the appointment. Scores 5+ should send photos before booking.

Try the score

Dirt Code 5

5
/ 10
LightSpecialist zone

Average lived-in home

Deep Clean

Deep Clean is the safer starting point. Send photos before booking.

Planning guide only: The Dirt Code does not change your booked service. Final scope and extra time must be confirmed by our office.

Room-by-room comparison

Included, add-on, or not included.

Every disputed item below is labeled under all three services. On mobile, pick a service to read one clean at a time.

Maintained-home upkeep after the home has already had a proper reset.

Kitchen

Counters, backsplash, sink, faucet
Routine Clean✓ Included
Microwave inside and outside
Routine Clean✓ Included
Appliance exteriors
Routine Clean✓ Included
Cabinet and drawer fronts
Routine Clean× Not included
Inside empty cabinets and drawers
Routine Clean× Not included

Must be emptied before service.

Inside refrigerator
Routine Clean+ Add-on

Move-In / Move-Out includes it only when emptied first.

Inside oven
Routine Clean+ Add-on

Move-In / Move-Out includes normal oven cleaning. Severe burnt-on buildup may need approved extra time.

Range hood exterior
Routine Clean× Not included
Range hood interior / filter detail
Routine Clean+ Add-on

Quoted and approved before service.

Bathrooms

Toilets, base, and behind
Routine Clean✓ Included
Tub, shower, sink, faucet, counters, mirrors
Routine Clean✓ Included
Surface scrub of accessible tile and grout
Routine Clean× Not included

Permanent staining is not guaranteed to be removed.

Hard-water buildup / heavy soap scum
Routine Clean+ Add-on

Improves with scrubbing. Full restoration is not guaranteed.

Mold, biohazard, urine, feces, animal waste
Routine Clean× Not included

Specialist required.

Living areas and bedrooms

Dust reachable surfaces, lamps, frames, sills
Routine Clean✓ Included
Vacuum, sweep, mop, trash
Routine Clean✓ Included
Beds made when fresh linens are left out
Routine Clean✓ Included
Baseboards
Routine Clean× Not included
Door frames
Routine Clean× Not included
Reachable fans and fixtures
Routine Clean× Not included

Reachable means by hand or with a two-step ladder only.

Moving furniture
Routine Clean× Not included

We may move items under 25 lbs when safe. We do not move heavy furniture, appliances, or large rugs.

Heavy pet hair
Routine Clean+ Add-on

Quoted and approved before service. Pet waste is not included.

Windows, closets, garage, laundry, walls

Up to 10 reachable interior windows
Routine Clean× Not included

Glass only. Reachable by hand or with a two-step ladder.

Window tracks and blinds
Routine Clean+ Add-on

Quoted and approved before service.

Inside empty closets
Routine Clean× Not included

Must be emptied before service.

Garage and basement sweeping
Routine Clean× Not included

Sweep only. No hauling, organizing, or full garage cleaning.

Laundry and folding
Routine Clean+ Add-on

Machine time controls what can be completed. Quoted and approved before service.

Light wall spot-cleaning
Routine Clean+ Add-on

Small safe spots only.

Full wall washing
Routine Clean× Not included

Paint-risk work is not included.

Before we arrive

  • Pick up clothing, toys, trash, dishes, paperwork, and personal items from floors and surfaces.
  • Move-In / Move-Out cleans work best when the home is empty. If boxes or furniture remain, we clean what we can reach.
  • Fridge, oven, cabinets, drawers, and closets must be emptied before interior cleaning.
  • Send photos before booking when the home is Dirt Code 5 or higher so scope and time are clear.
  • Please do a quick walkthrough before we start when possible.

Add-ons and pricing

Add-ons are not included just because the cleaner has enough time. They must be approved.

Inside oven

Quoted and approved before service

Inside refrigerator

Quoted and approved before service unless included in Move-In / Move-Out and emptied first

Window tracks and blinds

Quoted and approved before service

Extra windows beyond 10

Quoted and approved before service

Laundry and folding

Quoted and approved before service

Heavy pet hair

Quoted and approved before service

Organization / decluttering

Quoted and approved before service

Extra rooms, ADUs, patios, full garages

Quoted and approved before service

Additional service time

$55 per additional service hour, billed in 30-minute increments

Never included

  • Climbing beyond a two-step ladder or unsafe high areas
  • Moving items over 25 lbs, heavy furniture, appliances, or large rugs
  • Mold, pest waste, hoarding, biohazard, bodily fluids, urine, feces, or animal waste cleanup
  • Carpet shampooing, stain extraction, upholstery cleaning, or floor restoration
  • Full wall washing or paint-risk work
  • Construction debris removal or post-renovation dust without a custom quote
  • Fragile antiques, fine art, electronics, or irreplaceable items beyond light dusting around them
Terms and exceptions

How we keep the job black and white.

Extra time

Approved extra time is $55 per additional service hour, billed in 30-minute increments. We ask before continuing. If extra time is not approved, we prioritize kitchens, bathrooms, floors, and visible living areas.

Simple example

30 approved minutes = $27.50.

Additional service hour

One cleaner working one extra hour equals one additional service hour. Two cleaners working 30 extra minutes each also equals one additional service hour.

Add-ons

An add-on is not included merely because the cleaner has enough time. Add-ons must be quoted and approved before service.

Custom / time-capped cleans

Custom cleans follow approved priorities, not the full checklist. When time is capped, the full checklist is not promised.

If something is not listed

Ask before the appointment. If it is not in the clean type or approved add-ons, assume it is not included.

After your cleaning

Final walkthrough and 24-hour policy.

Please complete a final walkthrough when possible. If a checklist item was missed, contact us within 24 hours with photos so we can arrange a re-clean under our satisfaction policy.